Terms and Conditions

Bookings & Payments

Full payment is required at the time of booking to secure your space. A booking and health & safety form must be completed by parents/carers before joining your first Twinkle Tots Sensory class. Parents/carers are responsible for updating the instructor with any changes to the information on their form.
All bookings are non-transferable and can’t be shared with others.

Cancellations & Refunds

If you cancel a pre-booked class with 2 or more weeks’ notice before the start date, you’ll receive a full refund.

Cancellations made within 2 weeks of the start date, or withdrawing once a course has begun, are classed as a cancellation and no refund can be given for the remaining sessions.

Twinkle Tots Sensory reserves the right to cancel a class if there is an issue with the venue or class size. If this happens, you’ll be offered a full refund or credit.

We’re not able to refund missed sessions, but where possible, we may be able to offer a catch-up session, depending on availability.

Absence Due to Sickness

Refunds or discounts aren’t available for sessions missed because of illness. However, where possible, we’ll do our best to offer you a space on a future course with availability so you can catch up on what you’ve missed.

Photography

Photos of you and your little one will only be taken if you’ve given consent on your booking form.

Any photos taken by Twinkle Tots will be used for advertising and marketing purposes only.
Parents are welcome to take photos of their own child during class. Please avoid including other children unless you have permission from their parent/carer.

Twinkle Tots Sensory cannot take responsibility for photos shared between parents.

Health & Safety

Parents/carers are responsible for supervising their child at all times.

Please do not attend if you or your little one are unwell, have a fever, sickness or any contagious illness.

Equipment & Play

All equipment is cleaned between sessions.

Please help us look after resources by using them gently and under supervision.

Some sessions may include edible sensory play -please let us know any allergies when booking.

Liability

Children remain the responsibility of their parent/carer at all times.

Twinkle Tots Sensory cannot accept liability for accidents or injuries that occur due to lack of supervision or misuse of equipment.

Data Protection

We’ll only use your details to manage your booking and (if you opt in) to send you class updates

Your information will never be shared.

Older Children

Our classes are carefully designed for babies and toddlers within the advertised age range.

For health & safety reasons, and to ensure a calm environment, older siblings are not able to attend unless specifically stated (e.g. in holiday or family sessions).

Thank you for helping us keep sessions safe and enjoyable for everyone.